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HappyTiger Privacy Policy

At Happy Tiger, we are committed to protecting your personal information and ensuring that your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our services at happytiger.co.uk. By using our platform — whether you're enjoying happy tiger slots, participating in happy tiger bingo online, or simply browsing our site — you agree to the practices described in this document. We encourage you to read this policy carefully before using our services.

Our HappyTiger platform is operated by Happytiger ApS, part of the CEGO Group, and we are licensed by the UK Gambling Commission under licence number 57641. Our services are exclusively available to residents of Great Britain (England, Scotland, and Wales). We take our obligations under UK data protection law seriously, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you register and use our services at Happy Tiger, we may collect several categories of personal data. This includes information you provide directly to us, as well as data we gather automatically through your use of our platform.

Information You Provide to Us

  • Full name, date of birth, and contact details (email address, phone number)
  • Residential address and proof of identity documents
  • Payment information, including details related to your Visa Debit, MasterCard Debit, PayPal, Apple Pay, or Instant Bank Transfer accounts
  • Account credentials used for your happy tiger login or happy tiger bingo login
  • Communications you send us via email at support@happytiger.co.uk or through our live chat support

Information We Collect Automatically

  • Device information, browser type, and operating system
  • IP address and approximate geographic location
  • Gameplay data, session history, and transaction records
  • Information about how you navigate our site, including pages visited and features used
  • Data collected via cookies and similar tracking technologies

2. How We Use Your Information

At HappyTiger, we use the personal data we collect for several important purposes. We are committed to using your information lawfully and transparently, and only for the purposes for which it was collected.

  • Account management: We use your data to create and maintain your account, verify your identity, and enable your happytiger login securely.
  • Service delivery: We process your information to provide access to our games, including happy tiger slots, happy tiger bingo casino games, jackpots, scratch cards, and promotional offers such as happy tiger free spins.
  • Payments and withdrawals: We use your financial information to process deposits and manage your happy tiger bingo withdrawal requests promptly.
  • Regulatory compliance: We are required to verify your age, identity, and source of funds to meet our obligations under UK Gambling Commission regulations.
  • Responsible gambling: We monitor gameplay patterns to identify potential problem gambling behaviour and fulfil our duty of care.
  • Customer support: We use your contact details to respond to enquiries submitted via our live chat, phone, or email channels.
  • Marketing communications: With your consent, we may send you information about happy tiger casino bonuses, promotional offers, and occasional competitions.
  • Fraud prevention and security: We analyse data to detect and prevent fraudulent activity on our happytiger gambling platform.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under UK GDPR:

  • Contractual necessity: Processing is required to fulfil our agreement with you and provide the services you have signed up for at Happy Tiger.
  • Legal obligation: We must process certain data to comply with our licensing conditions and applicable UK laws.
  • Legitimate interests: We may process data where it is in our legitimate interest to do so, such as for security, fraud prevention, and improving our services at HappyTiger.
  • Consent: Where required, we will ask for your explicit consent before processing your data, such as for marketing purposes.

4. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

  • Within the CEGO Group: As Happy Tiger is part of the CEGO Group (operating brands including happytiger.co.uk and spinking.co.uk), we may share data across group entities where necessary for service delivery or compliance purposes.
  • Payment providers: We share necessary financial data with payment processors to facilitate deposits and withdrawals.
  • Regulatory authorities: We are required to share information with the UK Gambling Commission and other relevant authorities when legally obligated to do so.
  • Technology and service providers: We may engage third-party service providers who assist us in operating our platform, subject to strict data processing agreements.
  • Law enforcement: We may disclose your data if required to do so by law or in response to valid legal requests.

5. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law. UK gambling regulations typically require us to retain certain records for a minimum of five years following the closure of your account. Once retention periods have expired, we will securely delete or anonymise your data.

6. Your Rights

As a user of our HappyTiger services, you have rights under UK data protection law. These include:

  • Right to access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may ask us to correct any inaccurate or incomplete data.
  • Right to erasure: In certain circumstances, you may request that we delete your personal data.
  • Right to restrict processing: You may ask us to limit how we use your data in specific situations.
  • Right to object: You may object to our processing of your data where we rely on legitimate interests.
  • Right to data portability: You may request that we transfer your data to another service provider in a structured format.
  • Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@happytiger.co.uk. We will respond to your request within the timeframes required by law. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.

7. Cookies and Tracking Technologies

Our Happy Tiger website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and enable key site functionality. Cookies help us remember your preferences and support secure happy tiger bingo app login sessions. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect how our site functions. For full details, please refer to our separate Cookie Policy.

8. Security of Your Data

We take the security of your personal information very seriously. Our HappyTiger platform employs industry-standard security measures, including SSL encryption, secure authentication protocols, and regular security audits, to protect your data from unauthorised access, disclosure, or loss. While we take all reasonable steps to safeguard your information, no online system can guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those external platforms, and we encourage you to review their privacy policies independently before submitting any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make significant changes, we will notify you via email or a prominent notice on our Happy Tiger site. Continued use of our services following any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about how we handle your personal data at HappyTiger, or if you wish to exercise your data protection rights, please do not hesitate to get in touch with us:

  • Email: support@happytiger.co.uk
  • Live Chat: Available Monday to Friday, 10:00–20:00, and weekends 14:00–20:00 via our happytiger live chat
  • Operator: Happytiger ApS, part of the CEGO Group
  • Licence: UK Gambling Commission, Licence No. 57641

We value your trust and remain dedicated to protecting your privacy every time you play with us at Happy Tiger.

Content updated: July 23, 2026